You’ve witnessed Amazon’s seemingly boundless powers as they continue to topple retail powerhouses. Borders, Circuit City, and countless others have become obsolete due to the disruptive nature of Amazon’s business model. However, retail is not the only [...]
Insights are a hot topic, and everyone is talking about them. If you Google “insights from analytics,” you’ll get more than 50 million results. Scanning those results, you’ll notice an array of ideas, ranging from simplistic to complex. Simplistically, [...]
I was at dinner recently with the head of a global transportation company. He was complaining that they weren’t getting the prices they deserved for their products. I asked whether their prices were constrained more by competitors or their own confidence [...]
The iTunes Store has been facing a lot of trouble lately. In recent years, the industry veteran has watched its download revenue growth slip, while subscription services like Pandora, Spotify and Rhapsody have been booming.
The fresh icons of the sharing economy are names unheard of just a few years ago: Airbnb, Uber, and Zipcar. Fueled by price transparency and consumers’ never-ending quest for the best price, they are disrupting the hotel, taxi and car rental industries.