Hospitality Resources

Blog

6 Hospitality COVID-19 Recovery Questions Answered

Historical data, Revenue Management, the future of meetings, and more – we’re busting the most rampant COVID-19 hospitality myths as we look towards the ...

Blog

5 Trends From ITB Berlin 2021 Hotels Need to Know

Read what hospitality experts say hoteliers need to thrive in a post-pandemic world in our ITB Berlin insights report.

White Paper

The New Revenue Team – HSMAI White Paper

How should revenue teams evolve in response to the pandemic? In this white paper, HSMAI interviews veteran revenue management professionals to find out.

Cartoon

So Much to Do, So Little Time

What’s making this hotel’s GM sweat?

Guide

What’s More Lovable – N2Pricing™ or a Puppy?

Some people love dogs. And some people are more, well, RMS people. Which are you? Find out here.

Article

Recreating Revenue Management

Hospitality firms must cut staff to survive. But lean teams can still boost RevPAR. Read this article to find out how.

Cartoon

The RMS Dating Game

The Revenue Management System Dating Game—can you guess who the suitors are?

Blog

Revenue Management in a Crisis—Rise of the Humans

We have elevated machines to perform much of our work in Revenue Management. It’s time for humans to step forward.

Press Release

Revenue Analytics Launches N2Pricing™

Revenue Analytics announced the launch of N2Pricing™, the first RMS designed for lean hospitality Revenue Management teams and hotel General Managers.

Blog

Revenue Management in a Crisis: Avoid These Bad Practices or Pay the Price Later

In times of crisis, Revenue Managers must resist these tempting discounting tactics, which can bring short-term gain but at an unacceptable long-term cost.

Blog

Revenue Managers: Now is the Time to Rise Up and Conquer the Challenges Ahead

Chairman Robert Cross shares historical perspective and practical guidance for Risk Managers to help their companies resume growth in times of crisis.

Blog

How Lessons from the Flight Simulator Can Help Executives Respond in a Crisis

When making decisions in times of crisis, apply these lessons from flight simulators: Make continual course corrections. Trust your data. Don’t overreact.

Blog

How Hotel Revenue Managers Can Win Back Customers by “Thinking Different”

For hoteliers, recovery from COVID won’t be “getting back to normal”—it’ll be a battle for survival. Learn how Revenue Managers can embrace it and thrive.

Blog

Key Learnings from Our Hospitality Revenue Management Report, Part 3 of 3

As online travel agents (OTAs) aim to capture more digital bookings, here are some ways hoteliers are making it more attractive for guests to book direct.

Blog

Unexpected Findings from Our Hospitality Revenue Management Report, Part 2 of 3

In part two of a three-part series, we discuss surprising results we identified in our 2019 Revenue Management Trends in Hospitality Report.

Blog

Surprising Trends from Our Hospitality Revenue Management Report, Part 1 of 3

Our 2019 Revenue Management Trends in Hospitality Report yielded a wealth of new insights. Find out what surprised us in part one of a three-part series.

White Paper

Revenue Management Trends in Hospitality

In this report based on a proprietary survey and extensive industry research, Revenue Managers learn how to drive topline revenue in a challenging ...

Case Study

Hotelier Gets the Pricing Power it Needs to Beat the Competition

This customer wasn't seeing revenue uplift because they couldn't get staff to use their RMS. See how they increased revenue 6.2% and RevPAR 2.7%.

Blog

4 Keys to Weathering the Storm of Forecasting Errors After a Natural Disaster

Hurricanes cause demand to fluctuate, which impacts future forecasts. Here are four ways Hospitality Revenue Managers can better manage post-disaster data.

Blog

How Technology Frees Revenue Managers to Deliver on Strategy

Hospitality Revenue Managers have been pioneers in the use of technology. What does the future hold for improved optimization and forecasting ...

Blog

How Scenario Planning Can Help Revenue Managers Prepare for the Post-COVID ...

The Revenue Managers who have considered all the possibilities will succeed in the chaotic post-COVID world. Be ready for anything with scenario planning.

Blog

ROC 2019 Recap: Machine Learning has (Finally) Arrived

One of the hot topics at HSMAI ROC 2019 was AI/machine learning. People have been dropping those buzzwords for years, but this year was different.

Publication

Revenue Management: Hard Core Tactics For Market Domination

Learn Revenue Management strategies and techniques to get ahead of the competition.