Hospitality Resources

Blog

Use These Uniquely Human Skills to Navigate an Uncertain Recovery

We have elevated machines to perform much of our work in Revenue Management. It’s time for humans to step forward.

Case Study

Hotelier Gets the Pricing Power it Needs to Beat the Competition

This customer wasn't seeing revenue uplift because they couldn't get staff to use their RMS. See how they increased revenue 6.2% and RevPAR 2.7%.

Blog

Revenue Management in a Crisis: Avoid These Bad Practices or Pay the Price Later

In times of crisis, Revenue Managers must resist these tempting discounting tactics, which can bring short-term gain but at an unacceptable long-term cost.

Blog

Revenue Managers: Now is the Time to Rise Up and Conquer the Challenges Ahead

Chairman Robert Cross shares historical perspective and practical guidance for Risk Managers to help their companies resume growth in times of crisis.

Blog

How Lessons from the Flight Simulator Can Help Executives Respond in a Crisis

When making decisions in times of crisis, apply these lessons from flight simulators: Make continual course corrections. Trust your data. Don’t overreact.

Blog

How Hotel Revenue Managers Can Win Back Customers by “Thinking Different”

For hoteliers, recovery from COVID won’t be “getting back to normal”—it’ll be a battle for survival. Learn how Revenue Managers can embrace it and thrive.

Whitepaper

Revenue Management Trends in Hospitality

In this report based on a proprietary survey and extensive industry research, Revenue Managers learn how to drive topline revenue in a challenging ...

Blog

How Scenario Planning Can Help Revenue Managers Prepare for the Post-COVID ...

The Revenue Managers who have considered all the possibilities will succeed in the chaotic post-COVID world. Be ready for anything with scenario planning.

Publication

Revenue Management: Hard Core Tactics For Market Domination

Learn Revenue Management strategies and techniques to get ahead of the competition.