Top 5 Mic-Drop Moments from the Transition to Modern Technology Webinar

Top 5 mic drop moments from the transition to modern technology webinar

Lighthouse (formerly OTA Insight), Atomize, and Revenue Analytics have teamed up to tackle an important question: What does truly modern hospitality technology look like? Is legacy technology holding the industry back?

If you missed the LinkedIn Live event – we’ve got you covered. Below are 5 key moments from the discussion, featuring James Harris (Revenue Analytics), Michael McCartan (Atomize), Simone Puorto (Futurist), and Adam Swart (Lighthouse). These moments are just the highlights of this passionate, informative discussion – but you can watch a full recording of the event here!

#1. Michael McCartan answers the question: what encouraged these three technology providers – two of them ostensibly competitors – to come together? What is so uniquely important about this topic?

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Screenshot of a video call with four men, each in separate frames, labeled as James Harris, Michael McCartan, Adam Swart, and Simone Puorto, with bookshelves and office settings in the background.

#2. “The problem is: you’ve got all of these beautiful, human people doing robot work.” Simone Puorto reflects on how legacy technology has created a very siloed approach and encourages a mindset shift for modern hoteliers.

Four people appear in a virtual meeting, each in a separate video frame. Their names and companies are labeled: James Harris, Michael McCartan, Adam Smart, and Simone Puorto. The Revenue Analytics logo is visible.


#3. Adam Swart challenges hoteliers to consider the cost of not embracing modern technology, and the ways in which legacy tech can impact both employee efficacy and overall guest experience.

Screenshot of a virtual panel with four men in separate video call windows, each with name and company labels. Bookshelves and home offices are visible in the backgrounds. The Revenue Analytics logo appears in the bottom right corner.

#4. The days of all-or-nothing automation are done. James Harris discusses how configurable automation is one of the keys to unlocking a cohesive commercial strategy.

Screenshot of a virtual panel with four people in separate boxes, their names and companies labeled. Text at top reads, comfort level is of that individual, based. Revenue Analytics logo is in the lower right corner.

#5. “It’s almost like you created this Formula 1 racing car, and the only person who could drive it was someone with lots and lots of experience – and you became very dependent on those people.” Michael McCartan describes how clunky legacy systems have created silos and inefficiencies across organizations.

Four people participate in a virtual meeting. Each person is in their own video frame, with names and companies labeled below. The word not appears at the top center, and the Revenue Analytics logo is at the bottom right.

These clips just scratch the surface of this excellent discussion. Watch a full recording of the event here. Or, read the white paper that started it all here.

Missed the event, but have a question for the group? Email our moderator James Harris to learn more or to submit a question for next time.

And to see a piece of truly modern hospitality tech in action, book your demo of N2Pricing today.


James Harris is the VP of Business Development for the Hospitality vertical at Revenue Analytics.

Michael McCartan is the Chief Growth Officer at Atomize. He has over 20 years experience in hospitality tech predominantly in the fields of channel management, business intelligence and revenue management.

Simone Puorto is an advisor with over 20 years of experience, a keynote speaker, and 4-time published author. He founded the consulting firm, Travel Singularity and is also the organizer of the first Travel & Hospitality event in the Metaverse.

Adam Swart is the Global Head of Brand and Comms at Lighthouse, where he has been since 2020.  He has over 15 years of experience in the world of technology and startups.

 

Published December 15, 2022

Tess McGoldrick is Senior Vice President of Travel & Hospitality at Revenue Analytics, owning the vertical's success end-to-end — from go-to-market to product innovation. She joined the company in 2012 and has risen through consulting, strategy, and product roles to lead key solutions including N2Pricing, FareVantage, and SeniorPricing. Tess holds a BBA from Emory University's Goizueta Business School.

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