Since the Great Recession, the cruise industry has seen steady growth in both capacity and demand. And while there is often a focus on ocean cruising, river cruises are also a part of this growing segment. However, despite technological advances, many [...]
A major theme at Eye for Travel’s North America Summit in Las Vegas was disruption. Revenue Analytics’ attended this year’s event, co-sponsoring a booth while hosting an invitation-only dinner with Accenture Digital, and met with hotel, casino and [...]
Names are important. We use them every day, whether referring to ourselves or everyday objects. The more descriptive and self-describing a name is, the more it intrinsically conveys meaning and eliminates ambiguity and any unknowns.
When a customer books through the hotel call center or website, the hotel operates more like a retailer. When they book through an Online Travel Agency or Travel Agent, the relationship is somewhat removed and is more like a consumer goods company [...]
“In God we trust. All others must bring data.” – W. Edwards Deming, engineer, statistician, professor, author, lecturer, and management consultant