The Intersect
A Digital Publication

Cruise Lines: When do you Upgrade versus Discount?

Cruise Lines continue to encounter an all-too-familiar issue that many in the travel industry face: how do you sell inventory before it expires?  Once a voyage departs, empty cabins are expired inventory, which means no ticket, on-board, or excursion [...]

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Cruise Industry Challenges Present Opportunities for Growth

Since the Great Recession, the cruise industry has seen steady growth in both capacity and demand. And while there is often a focus on ocean cruising, river cruises are also a part of this growing segment. However, despite technological advances, many [...]

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Hotels Need to Think Like a Merchant

What’s the next frontier of Revenue Management for the hotel industry? The answer: Adapting an analytical mindset to drive transactional profit and total Customer Lifetime Value.

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